Ask employees about each position within the business and how they are (or are not) connectedAsk employees if they think hiring a new employee or creating a new position would be a good idea
Observe employees at work and earnestly ask for their ideas about better ways to operate; be prepared to put good suggestions into action
Talk to customers about which employees are easiest to deal with or provide the best service
Find out and understand why past employees have left – be truthful with yourself
Talk to customers about their needs
Understand the needs of people the new employee will be working with
Differentiate between “nice to have” and “must have” skills and experiences
Look at employees who are performing at a superior level and try to assess the skills and behaviours that distinguish them; look for evidence of these behaviours during the interview
Look at similar positions in other companies and the requirements they have
Read books or articles about companies that may have found themselves in similar situations
relatedtopics
HR Management, Skills Tests, Building Self-Esteem, Coping with Anxiety, Disciplinary Procedures